FAQs

These are the most commonly asked Questions & Answers we get asked about... 

Inflatables

  • What is the lead time on a custom made Inflatable Arch? Usually 4 weeks, but sometimes we can do it quicker - Just Ask

  • Does the colour effect the price? On our standard range of arches, no all the colours are the same price, the only difference is if you wanted say a Rainbow coloured arch or chequer effect arch - this will increase the price depending on the design. Fully Digitally printed arches will incur a price increase depending on design.

  • Does the shape effect the price? No - Square angle, Square or Curved arches are all the same price.

  • What is included in the price of an arch? With all arch orders you will get your chosen Inflatable arch, Blower printing across the top of the arch front & back, 4 tether lines.

  • Im doing a race in the middle of a field and I have no electric, can I still inflate my arch? if you choose a standard constant air arch it needs power to keep it inflated. We also make sealed arches, and once they are inflated using an electric air pump they will stay inflated for days.

  • What Generator do I need to power the arch blower? Our arch blowers are between 550 watts to 750 watts - we advise that you need at least 3 times the power of the appliance when using a generator. So a minimum of a 1kva - but makes and models of generators vary.

  • How do I anchor the arch to the ground? All of our inflatable arches come with 4 tether lines, these need to be secured with either sandbags. weights or pegged into soft ground using strong pegs. ( we can supply these at extra fee) Also at the bottom of each leg there are 3 anchor points to secure the leg to the ground. Also each leg has a zip so a sandbag can be inserted for extra anchorage on hard surfaces.

  • Can I change logos on my arch in the future? If you know that you will need to change your banners/logos for next year or a different race, we advise that when we make your order that the logos are made removable with velcro, instead of sewn or printed directly to the arch. As we cannot remove sewn on or printed logos at a later stage.

  • Does the arch come with a Guarantee? Yes all of our products come with 12 months Guarantee on any faulty manufacture or stitching of the seams and the electrical blowers/air pumps have 12 month warranty. 

  • When is payment required? We require 50% of your invoice when you place the order so we can start manufacture and then the balance is due 7 days before delivery. You will be emailed photos of your finished design prior to despatch.

  • Can you design an inflatable for me? Yes we offer a complimentary design service on all of our products - please fill in the form on the website.

  • What format do i have to give my logo to you? we need your logo in either AI, EPS or PDF format high resolution.

  • What if I only had a jpeg of my logo? please send your logo to us and we can have a look at the quality of it and it may be possible for us to re create your logo.

  • I have an idea for an inflatable, will you be able to make this for me? Yes just send a drawing over to us and we can advise from their with no obligation or fee.

  • How long can Inflatable buoys be left outside on the water? Buoys are air sealed units, they can stay inflated for days depending on weather conditions - when its cold the air detracts so they will go down slightly and on the reverse when its hot they will expand, so we advise not to leave out for long periods of time in hot hot weather. (they are ok for 1 days use but not days on end in hot weather)

  • I am based in Europe, can you ship my products to me? yes we can ship anywhere where in the world, price depending on the products which are ordered.

  •  How long does it take an arch to inflate? watch our How to Videos

These are the most commonly asked Questions & Answers we get asked about... 

Branding Supplies

  • What are the flag poles made from? Carbon fibre. which slot together so there is nothing to loose or break.

  • What is the lead time on flags? approx 2 weeks

  • What are your tent frames made from? they are heavy duty frames with a 50mm aluminum hex legs. Tent canopies are made from 600d polyester.

  • How do you print? 99% of our print is by Dye sublimation, the only digital print we do is for pvc banners.

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If you have still have any unanswered questions,  please call 01269 512010 or email hello@racearches.uk